{"id":3049,"date":"2025-10-08T09:29:10","date_gmt":"2025-10-08T09:29:10","guid":{"rendered":"https:\/\/staging-prod-tn.cdcndevelopment.com\/?page_id=3049"},"modified":"2025-11-06T16:30:21","modified_gmt":"2025-11-06T16:30:21","slug":"need-help-civil-rights","status":"publish","type":"page","link":"https:\/\/www.consumerdirecttn.com\/es\/need-help-civil-rights\/","title":{"rendered":"\u00bfNecesita ayuda o tiene preguntas?"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3049\" class=\"elementor elementor-3049\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea2c6d9 e-con-full e-flex e-con e-parent\" data-id=\"ea2c6d9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-df792af e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"df792af\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e311ef elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4e311ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">NECESITA <mark>AYUDAR o TENER<\/mark> \u00bfPREGUNTAS?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f12cf6c elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-child\" data-id=\"f12cf6c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3815410 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3815410\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">NECESITA <mark>AYUDAR o TENER<\/mark> \u00bfPREGUNTAS?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b77d08 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"8b77d08\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.consumerdirecttn.com\/wp-content\/uploads\/sites\/17\/2025\/09\/Leave-A-Review-Banner-Mobile.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58d72fd e-flex e-con-boxed e-con e-parent\" data-id=\"58d72fd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4be2be5 elementor-widget elementor-widget-text-editor\" data-id=\"4be2be5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>\u00bfNecesita ayuda o tiene preguntas?<\/h5><ul><li>\u00bfNecesita ayuda para hablar con nosotros o leer lo que le enviamos?<\/li><li>\u00bfTiene alguna discapacidad y necesita ayuda para recibir asistencia o participar en alguno de nuestros programas?<br \/>o servicios?<\/li><li>\u00bfO tiene m\u00e1s preguntas sobre su asistencia sanitaria?<\/li><\/ul><h5>Ll\u00e1menos gratis. Podemos ponerle en contacto con la ayuda o el servicio gratuitos que necesite. (Para los Servicios de Retransmisi\u00f3n de Telecomunicaciones (TRS) llame al: 711)<\/h5><ul><li>CDTN Wellpoint: <a href=\"tel:888-398-0664\">888-398-0664<\/a><\/li><li>CDTN BlueCare Tennessee: <a href=\"tel:888-450-3240\">888-450-3240<\/a><\/li><li>CDTN UnitedHealthcare: <a href=\"tel:888-444-3109\">888-444-3109<\/a><\/li><li>CDTN DDA: <a href=\"tel:888-450-3242\">888-450-3242<\/a><\/li><\/ul><p>Cumplimos las leyes federales y estatales sobre derechos civiles. No tratamos a las personas de forma diferente por su raza,<br \/>color, lugar de nacimiento, lengua, edad, discapacidad, religi\u00f3n o sexo. \u00bfCree que no le ayudamos o que usted fue<br \/>\u00bfha recibido un trato diferente debido a su raza, color, lugar de nacimiento, lengua, edad, discapacidad, religi\u00f3n o sexo? Usted puede<br \/>Presente una queja por correo, por correo electr\u00f3nico o por tel\u00e9fono. Aqu\u00ed tiene tres sitios donde puede presentar una queja:<\/p><h5>TennCare<\/h5><p>Oficina de Cumplimiento de los Derechos Civiles<br \/>310 Great Circle Road, 3W<br \/>Nashville, Tennessee 37243<br \/>Correo electr\u00f3nico: <a href=\"mailto:HCFA.Fairtreatment@tn.gov\">HCFA.Fairtreatment@tn.gov<\/a><br \/>Tel\u00e9fono: <a href=\"tel:855-857-1673\">855-857-1673<\/a><br \/>(TRS 711)<\/p><p>Puede obtener un formulario de reclamaci\u00f3n en l\u00ednea <a href=\"http:\/\/www.tn.gov\/content\/dam\/tn\/tenncare\/documents\/complaintform.pdf\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a><\/p><h5>Informaci\u00f3n sobre las MCO<\/h5><p>Wellpoint<br \/>BlueCare Tennessee<br \/>UnitedHealthcare<\/p><h5>Departamento de Salud y Servicios Humanos de EE.UU.<\/h5><p>Oficina de Derechos Civiles<br \/>200 Independence Ave SW, Sala 509F, Edificio HHH<br \/>Washington, DC 20201<br \/>Tel\u00e9fono: <a href=\"tel:800-368-1019\">800-368-1019<\/a><br \/>(TDD): <a href=\"tel:800-537-7697\">800-537-7697<\/a><\/p><p>Puede obtener un formulario de reclamaci\u00f3n en l\u00ednea en <a href=\"http:\/\/www.hhs.gov\/ocr\/office\/file\/index.html\" target=\"_blank\" rel=\"noopener\">www.hhs.gov\/ocr\/office\/file\/index.html<\/a><\/p><p>Tambi\u00e9n puede presentar una denuncia en l\u00ednea en <a href=\"https:\/\/ocrportal.hhs.gov\/ocr\/smartscreen\/main.jsf\" target=\"_blank\" rel=\"noopener\">ocrportal.hhs.gov\/ocr\/portal\/lobby.jsf<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00bfNecesita ayuda o tiene preguntas? \u00bfNecesita ayuda para hablar con nosotros o leer lo que le enviamos? \u00bfTiene alguna discapacidad y necesita ayuda para recibir asistencia o participar en alguno de nuestros programas o servicios? \u00bfO tiene m\u00e1s preguntas sobre su asistencia sanitaria? Ll\u00e1menos gratis. Podemos ponerle en contacto [...]<\/p>","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3049","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Need Help or Have Questions? - Tennessee - Consumer Direct Care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.consumerdirecttn.com\/es\/need-help-civil-rights\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Need Help or Have Questions? - Tennessee - Consumer Direct Care\" \/>\n<meta property=\"og:description\" content=\"Need Help or Have Questions? 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