Caregiver feeding an elderly woman

If you forget or are unable to start a shift, you should still record it in the CareAttend mobile app. Follow the instructions below to enter a late shift.

Step 1: Open the app and create a shift for the correct member and service. Instructions are available here.

Step 2: Start and end a shift. It can be a short shift.

Step 3: Before you submit the shift, tap Make Adjustments. You can adjust the date, start time, and end time. Complete instructions are available here.

Step 4: After you make adjustments, submit the shift.

Step 5: Have your member approve the shift.

For more help on how to use the CareAttend mobile app, visit the training materials page on our website.