Training Materials

Hiring a New Worker

The materials below provide step-by-step instructions for hiring a new Worker.

10 Steps to Hiring a New Worker - English 10 Steps to Hiring a New Worker - Spanish

DIRECTMYCARE WEB PORTAL

The materials below provide step-by-step instructions for using the DirectMyCare (DMC) web portal.

Worker Materials

Portal Activation - English Portal Activation - Spanish How to Update Your Password - English How to Update Your Password - Spanish Accessing Notifications - English Accessing Notifications - Spanish Reading the Legend Icons - English Reading the Legend Icons - Spanish Shift Adjustment - English Shift Adjustment - Spanish Adding Time - English Adding Time - Spanish Suspended Shift Information - English

Member/EOR Materials

Portal Activation - English Portal Activation - Spanish How to Update Your Password - English How to Update Your Password - Spanish Accessing Notifications - English Accessing Notifications - Spanish Reading the Legend Icons - English Reading the Legend Icons - Spanish Approve/Reject Time - English Approve/Reject Time - Spanish Reports in DirectMyCare - English

CAREATTEND MOBILE APP

The materials below provide step-by-step instructions for using the CareAttend Electronic Visit Verification (EVV) mobile app.

Worker Materials

Download the App - Android - English Download the App - Android - Spanish Download the App - IOS - English Download the App - IOS - Spanish CREATE A PASSCODE FOR CAREATTEND - ENGLISH CREATE A PASSCODE FOR CAREATTEND - Spanish How to Update Your Password - English How to Update Your Password - Spanish Turning on Biometric Login - English TURNING ON BIOMETRIC LOGIN - Spanish Starting a Shift - English STARTING A SHIFT - Spanish Adjusting a Shift - English Adjusting a Shift - Spanish Manual: Submitting and Approving Time - English Manual: Submitting and Approving Time - Spanish Submit Late Shift on CareAttend - English Submit Late Shift on CareAttend - Spanish SIGNING OUT OF THE CAREATTEND APP - English SIGNING OUT OF THE CAREATTEND APP - Spanish Ending a Long-Running Shift - English Ending a Long-Running Shift - Spanish Setting Chrome as Your Browser - English Permissions Breakdown - English

Member/EOR Materials

Manual: Submitting and Approving Time - English Manual: Submitting and Approving Time - Spanish How to Approve a Shift - English How to Approve a Shift - Spanish

Interactive Voice Response (IVR)

The materials below provide step-by-step instructions for using the Interactive Voice Response (IVR).

Worker Materials

Setting Your IVR Pin - English Setting Your IVR Pin - Spanish Clocking In and Out - English Clocking In and Out - Spanish

Member/EOR Materials

Approving IVR Time Submissions - English Approving IVR Time Submissions - Spanish

Other

How to Create an Email Address - English How to Create an Email Address - Spanish How to Access Secure Email - English How to Access Secure Email - Spanish Navigating MyADP.com - English Navigating MyADP.com - Spanish ADP Registration Instructions - English ADP Registration Instructions - Spanish Wisely Card/Check FAQs - English Wisely Card/Check FAQs - Spanish Wisely Paper Check Information - English WiselyCard Poster - English

Wisely Check Bank Partners Map - English