RESOURCES

Who to Call

Find the right contact for your consumer / self-direction questions.

Event Calendar

See upcoming and past training events in our event calendar. 

Help in Your Language

If you speak a language other than English, this page has phone numbers so you can get help in your language.

Get the Answers You Need

Do you need help getting care or taking part in one of our programs? Contact us so we can connect you with the help or service you need. Also, find information on filing a civil rights complaint.

W-2 FAQs

Answers to common questions about W-2s.

Fraud Prevention

Fraud prevention, education, and reporting are among Consumer Direct Care Network’s most important responsibilities.

It is also your responsibility to recognize the signs of fraud. Learn about your rights and responsibilities in preventing and reporting fraud in this fraud prevention video.

To report suspected Medicaid fraud, contact the Department of Medical Assistance Services:

PO Box 282358; Nashville, TN 37228

Announcements

Regular posts about Medicaid, caregiving best practices, and more.

Need more help?

I want to enroll as a Worker.

These materials provide step-by-step instructions for how to enroll as a Worker.

I want to submit time.

These materials provide step-by-step instructions for using the CareAttend Electronic Visit Verification (EVV) mobile app to start and submit a shift.

I want to understand my pay.

I want to enroll in services.

Contact TennCare to get started.
To contact CDTN:
Customer Service: 

CDTN Wellpoint: 888-398-0664

CDTN BlueCare Tennessee: 888-450-3240

CDTN UnitedHealthcare: 888-444-3109

CDTN DDA: 888-450-3242

I want to hire a Worker.

These materials below provide step-by-step instructions for how to hire a Worker.

I want to approve time submitted by my Worker(s).

I’m a Worker

I’m a Member

CareAttened

I want to submit time.