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Consumer Direct Care Network Tennessee
TRAINING MATERIALS
Certain training materials are available in Spanish. Look for the 
icon and select your preferred language as Spanish from the top menu to view translated versions.
Looking for your annual training?
Required Member and Worker annual trainings can be found on each program page.
CareAttend Mobile App
The materials below provide step-by-step instructions for using the CareAttend Electronic Visit Verification (EVV) mobile app.
Worker Materials
Logging in for the First Time
Logging in for the First Time
Download the CareAttend App-iOS
Download the CareAttend App-Android
Download the App- Android 🌐
Download the App- iOS 🌐
Turning on Biometric Login 🌐
Submitting & Approving Time 🌐
Starting a Shift 🌐
Adjusting a Shift 🌐
Submit a Late Shift in CareAttend 🌐
Signing out of the CareAttend App 🌐
Ending a Long Running Shift 🌐
DirectMyCare Portal
Member/EOR Materials
Portal Activation 🌐
How to Update Your Password 🌐
Reading the Legend Icons 🌐
Approving a Shift tutorial
EOR Approve/Reject Time 🌐
Submitting a Shift tutorial
Portal Navigation 🌐
Viewing Time Entries 🌐
Reports 🌐
Hiring a New Worker
The materials below provide step-by-step instructions for hiring a new worker.
10 Steps to Hiring a New Worker 🌐
Interactive Voice Response (IVR)
The materials below provide step-by-step instructions for using the Interactive Voice Response (IVR).
Member/EOR Materials
EOR Approving IVR Time Submissions 🌐
Additional Materials
How to Create an Email Address 🌐
How to Access Secure email 🌐
Navigating MyADP.com 🌐
ADP Registration Instructions 🌐
Wisely Card/Check FAQs 🌐
Wisely Paper Check Information
Wisely Card Poster
Wisely Check Bank Partners Map
